healthy4u: social informatics

Johns Hopkins: Thanks to EHRs, time with patients seems “squeezed out” of medical training, investigator says

Question:  Who would have thought it?  That there is yet another potentially deadly unintended consequence of <a href="http://www.ischool.drexel.edu/faculty/ssilverstein/cases/">bad health IT</a> and health IT <a href="http://hcrenewal.blogspot.com/2012/03/doctors-and-ehrs-reframing-modernists-v.html">hyper-enthusiasm</a>? Suggested answer:  anyone who truly understands the issues at the intersection of medicine, information science, information technology, and <a href="http://en.wikipedia.org/wiki/Social_informatics">Social Informatics</a> - which probably excludes 95% of the health IT "experts", pundits and opportunists. Which only goes to show how dense such people can be - as the medical trainees of today will be treating them, their families, and their children in the future: <blockquote class="tr_bq"> <div class="Boxed" id="detailInteriorDate"><div class="Copy">Johns Hopkins Medicine</div><div class="Copy">Release Date: 04/23/2013 </div></div> <div class="Boxed" id="detailInteriorSubTitle"><div class="Copy"><a href="http://www.hopkinsmedicine.org/news/media/releases/doctors_in_training_spend_very_little_time_at_patient_bedside_study_finds">Time with patients seems “squeezed out” of training, investigator says </a></div><div class="Copy"></div></div>Medical interns spend just 12 percent of their time examining and talking with patients, and more than 40 percent of their time behind a computer, according to a new Johns Hopkins study that closely followed first-year residents at Baltimore’s two large academic medical centers. Indeed, the study found, interns spent nearly as much time walking (7 percent) as they did caring for patients at the bedside.</blockquote> I can honestly say much if not most of my time in training, several decades ago, was spent at the bedside. <blockquote class="tr_bq">Compared with similar time-tracking studies done before 2003, when hospitals were first required to limit the number of consecutive working hours for trainees, the researchers found that interns since then spend significantly less time in direct contact with patients. Changes to the 2003 rules limited interns to no more than 30 consecutive hours on duty, and further restrictions in 2011 allow them to work only 16 hours in a row. “One of the most important learning opportunities in residency is direct interaction with patients,” says <a href="http://www.hopkinsmedicine.org/gim/fellowship/current_fellows.html">Lauren Block</a>, M.D., M.P.H., a clinical fellow in the <a href="http://www.hopkinsmedicine.org/gim/index.html">Division of General Internal Medicine</a> at the Johns Hopkins University School of Medicine and leader of the study published online in the Journal of General Internal Medicine. “Spending an average of eight minutes a day with each patient just doesn’t seem like enough time to me.”</blockquote> An understatement, as most critical information comes from the H&P and ongoing patient interaction - not from cybernetics.  Further, that's probably all the time a butcher spends processing a slab of meat... <blockquote class="tr_bq">“Most of us went into medicine because we love spending time with the patients. Our systems have squeezed this out of medical training,” says <a href="http://www.hopkinsmedicine.org/doctors/results/directory/profile/0019344/leonard-feldman">Leonard Feldman</a>, M.D., the study’s senior author and a hospitalist at The Johns Hopkins Hospital (JHH). For the study, trained observers followed 29 internal medicine interns — doctors in their first year out of medical school — at JHH and the University of Maryland Medical Center for three weeks during January 2012, for a total of 873 hours. The observers used an iPod Touch app to mark down what the interns were doing at every minute of their shifts. If they were multi-tasking, the observers were told to count the activity most closely related to direct patient care. The researchers found that interns spent 12 percent of their time talking with and examining patients; 64 percent on indirect patient care, such as placing orders, researching patient history and filling out electronic paperwork; 15 percent on educational activities, such as medical rounds; and 9 percent on miscellaneous activities. </blockquote> Researching the history is made more complex by today's low-usability EHR systems, so much so that I personally know of cases (through my legal work) where trainees and even attendings did not know the patient's history.  In the past, this would have been considered a severe medical faux pas. <blockquote class="tr_bq">The researchers acknowledge that it’s unclear what proportion of time spent at the bedside is ideal, or whether the interns they studied in the first year of a three-year internal medicine training program make up the time lost with patients later in residency. But 12 percent, Feldman says, “seems shockingly low at face value. Interns spend almost four more times as long reviewing charts than directly engaging patients.”</blockquote> Not to be critical of the Hopkins piece, it is excellent - but academics often use disclaimers and softeners in their conclusions as a custom and tradition.  At a blog I can be more direct:  12% is shockingly low.  No "seems" is actually necessary. <blockquote class="tr_bq">Feldman says questions raised by his study aren’t just about whether the patients are getting enough time with their doctors, but whether the time spent with patients is enough to give interns the experience they need to practice excellent medicine. </blockquote> Personally, I would really be nervous under the care of graduates who'd only spent a tenth of their clinical hours actually seeing, speaking to and examining patients, and a majority of their time frittering around with computers. <blockquote class="tr_bq">With fewer hours spent in the hospital, protocols need to be put in place to ensure that vital parts of training aren’t lost, the researchers say. “As residency changes, we need to find ways to preserve the patient-doctor relationship,” Block says. “Getting to know patients better can improve diagnoses and care and reduce medical errors.” </blockquote> As opposed to getting to know the (needlessly complex and confusing) EHR better, which adds little. <blockquote class="tr_bq"> The researchers say better electronic medical records may help reduce time spent combing through patient histories on the computer. </blockquote> After several decades of the health IT industry being in business,  it's sad that an organization of the (deserved) stature of Johns Hopkins has to provide remedial education 101 to that industry in 2013. Perhaps that's the most important finding of all in this study. <table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody><tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgNAEBZdGCqLpgyopzxpqBtlbkLnV5mikUGkEG5suqe1In_rW838Xj0an0yDmxP3jhB9DBUYLrm8C6_gdvqyOfVSc9XS0YGgpjksJjTXbug-QzW5iCNM75DvwXUGD5qbwVHw9G-y9UyR872/s1600/wizard_of_id.jpg" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="146" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgNAEBZdGCqLpgyopzxpqBtlbkLnV5mikUGkEG5suqe1In_rW838Xj0an0yDmxP3jhB9DBUYLrm8C6_gdvqyOfVSc9XS0YGgpjksJjTXbug-QzW5iCNM75DvwXUGD5qbwVHw9G-y9UyR872/s400/wizard_of_id.jpg" width="400" /></a></td></tr><tr><td class="tr-caption" style="text-align: center;">There's some wisdom in this comic strip.  Click to enlarge.</td></tr></tbody></table> -- SS

Johns Hopkins: Thanks to EHRs, time with patients seems “squeezed out” of medical training, investigator says

Question: Who would have thought it? That there is yet another potentially deadly unintended consequence of bad health IT and health IT h...

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Insurers Test Data Profiles to Identify Risky Clients

Stories like this one today at the WSJ disturb me. <blockquote> “<a href="http://online.wsj.com/article/SB10001424052748704648604575620750998072986.html?mod=WSJ_hp_MIDDLETopStories">Insurers Test Data Profiles to Identify Risky Clients</a>” Wall Street Journal Nov. 19, 2010</blockquote>From that story: <blockquote>Life insurers are testing an intensely personal new use for the vast dossiers of data being amassed about Americans: predicting people’s longevity. Insurers have long used blood and urine tests to assess people’s health—a costly process. Today, however, data-gathering companies have such extensive files on most U.S. consumers—online shopping details, catalog purchases, magazine subscriptions, leisure activities and information from social-networking sites—that some insurers are exploring whether data can reveal nearly as much about a person as a lab analysis of their bodily fluids. In one of the biggest tests, the U.S. arm of British insurer Aviva PLC looked at 60,000 recent insurance applicants. It found that a new, “predictive modeling” system, based partly on consumer-marketing data, was “persuasive” in its ability to mimic traditional techniques. The research heralds a remarkable [alarming? -ed.] expansion of the use of consumer-marketing data, which is traditionally used for advertising purposes. </blockquote> Read the entire article.The reason I find this article disturbing is that it can and probably should be looked at as another example of technophiles and opportunists with no knowledge of (or lack of caring about) <a href="http://rkcsi.indiana.edu/">Social Informatics</a>, a decades-old discipline with a focus on studying the unintended consequences of new information and communications technologies (ICT's), enabling our society to move one step closer to centralized control.<blockquote>Social Informatics (SI) refers to the body of research and study that examines social aspects of computerization, including the roles of information technology in social and organizational change, the uses of information technologies in social contexts, and the ways that the social organization of information technologies is influenced by social forces and social practices.</blockquote> Stories such as the above WSJ story, and others in their running series on Internet privacy, also dampen my enthusiasm about the possibility that electronic medical information will be kept private, confidential and secure.-- SS

Insurers Test Data Profiles to Identify Risky Clients

Stories like this one today at the WSJ disturb me. “ Insurers Test Data Profiles to Identify Risky Clients ” Wall Street Journal Nov. 19, 20...

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